Morgan County Humane Society

Programs and Outreach Coordinator Job Description

Reports to Executive Director
Essential Job Functions:
Coordinates all aspects of the Foster Care, Community Cat and Outreach Programs.
Foster Program Responsibilities
• Ensures quality client services and experiences are provided to clients, visitors, staff and volunteers
• Recruits and trains foster care volunteers
• Coordinates movement of shelter animals into foster care
• Monitors health and behavior of animals in foster care and reports findings to veterinarian if necessary
• Coordinates transfers from other facilities to our shelter and works with shelter team to transfer animals in when possible
• Euthanasia certified. Performs euthanasia of shelter animals as assigned
Community Cat Program Responsibilities
• Assist shelter staff in determining eligible cats and scheduling spay/neuter appointments
• Work with the staff and veterinarians, relaying any relevant information about program cats, making sure that there are no scheduling issues, and ensuring that policies and procedures are being followed accurately
• Assists citizens with interpretation and understanding of animal ordinances, program procedures and responsible animal ownership
• Oversee the Barn Cat program including, responding to barn cat adoption requests, reviewing applications, and developing the program
• Ensure program goals and any grant agreement terms are met in a collaborative and effective manner
• Develop and deliver educational materials and tools designed to increase acceptance of community cat programs, including presentations for workshops and/or conferences
• Attend meetings and events with community leaders, elected officials and local media, as necessary
Outreach Program Responsibilities
• Works with Executive Director to develop outreach programs for pet owners in Morgan County to improve pet retention.
• Utilize a four-pronged approach to the eviction crisis, including growing foster programs; providing short term and long-term boarding options for pet owners; forming key, community partnerships with human services agencies; and providing pet support services to pet owners in need
Performs operational and administrative support functions.
Performs other duties as assigned
• Participates in national network partner events, conferences, webinars including but not limited to:
• Best Friends
• Maddie’s Fund
• American Pets Alive!
• Million Cat Challenge
• PetSmart Charities
• Shelter Animals Count
• Previous foster care experience or equivalent work experience
• Certified euthanasia technician (or completes certification within 3 months of hire)

• Minimum two years customer service experience
• Must be 21 years of age (required for insurance purposes)
• Must possess a valid State driver’s License and insurable driving record.
Knowledge and Skills
• Experience in animal behavior, health, handling, & care in a shelter environment strongly preferred
• Ability to work in a fast-paced environment with a variety of personnel and volunteers
• Ability to identify and understand problems and determine appropriate measures to solve them.
• Efficient Microsoft Office user able to maintain and use a variety of records to prepare statistical and other reports
• Experience in animal behavior, health, handling, & care in a shelter environment strongly preferred
• Excellent communication and leadership skills. Ability to express ideas clearly, both orally and in writing. Exercises good judgment when dealing with the public, staff and volunteers.
• Able to use sound judgment when dealing with confidential information
• Detail oriented. Able to prioritize and perform duties efficiently and effectively with appropriate independence
Time commitments / Expectations
• 40 Hour work week
• Must be available to work weekends and occasional evenings
• Attending offsite continued education seminars or varying opportunities is required
Working Conditions
Occasional lifting of up to 50 pounds; Potential for sitting for several hours at a time; Potential for standing on feet for 8 hours a day; Driving a car; kneeling; cleaning cages (scrubbing); walking dogs on a leash; Performing physical examinations on animals; animal restraint; handling syringes and needles.
Work is performed constantly in an animal shelter that operates seven days per week with exposure to animals, including some with questionable health and temperament concerns, high noise levels, zoonotic diseases, and cleaning agents. The person in this position needs to regularly move about the shelter to provide care to shelter and clients’ animals. Regularly operates a computer and other office equipment (i.e. calculator, copier, and printer). Occasionally positions self to handle animals of all sizes in a variety of areas and positions (low cages, high cages, on tables, on the floor, in vehicles, etc.). Constantly communicates with clients, staff members and volunteers who have inquiries and must be able to exchange accurate information in these situations. Occasionally moves animals weighing up to 50 pounds (i.e. through the shelter on leash or using other safe restraint and animal handling equipment, into and out of cages in the shelter, onto and off of exam tables).